AutoUser is a program that was developed by The Center for Student Computing and is used to create all student network accounts on campus. AutoUser extracts data from the Banner student information system, such as the classes that you have registered for and computer labs you may be using. It combines this data with lab specific information such as which classes qualify to use a particular lab, and what resources the users of that lab require access to. The program then creates network accounts, and assigns resources for the students that qualify.
Network Account Troubleshooting
If you have a problem with your network account you can contact the Center for Student Computing at 863-8390 for help.
If you are having trouble using your network account it could be due to a number of things:
- Using an incorrect
password.
- You should be aware that your network password will be the same in all labs
- Typing the wrong password. When you login the first time, your password is your birthdate. If your birthdate has a single digit such as '2' for February, the number is padded with a '0'. For example, if you were born February 4, 1907, your password is 020407. You are encouraged to change your password so that others can't use your accounts. THE OPENLABS ARE NOT RESPONSIBLE FOR YOUR DATA'S SECURITY! Choose a password that is easy to remember and easy to type, but not one that will be easy to guess.
- Typing the password incorrectly. Take your time when entering your password. If you make a mistake you can either correct the mistake, or re-enter the password
- Forgetting your password. If you have forgotten your password we can't look it up, the only thing you can do is contact the lab assistant about changing it.
- You haven't
been authorized to use the lab that you are trying to use.
- Access to most labs is granted either by being enrolled in a class that has been granted access to that lab, or by paying a lab acccess fee for the lab you want to access.
- If you have not paid your tution and student fees on time, your classes could be dropped. If your classes are dropped, your network and E-mail accounts will be deleted. This sometimes happens to students who are waiting for financial aid money to cover registration fees due. Make sure all tution and student fees are paid or make arrangements through registration to prevent your classes from being dropped.
- If you change classes or add classes late make sure that all of the paper work for those changes are completed and turned in.
- Fileserver
and Network problems.
- The college's network is made up of many fileservers and network devices that combine to deliver Internet access, E-mail, printing, and application software to each computer's desktop.
- Save your work often and keep a backup of your work. When there are network or power problems, you will be glad you did!
- Be sure to keep your work not only on a disk, but also on the network. Disks will become corrupted over time resulting in the loss of that 40 page term paper you just finished.